Help & Frequently Asked Questions!!!

General

What is a sync music license?

A sync music license allows you to use an artist's music within your film or video project. Regardless of whether a film or video is intended for personal, business or any other kind of use, anytime you use someone's music within a film or video you must have a license. A license gives you legal and official permission to use an artist's music for your project.

Why should I create a User Account?

A Marmoset User Account gives you access to a few features you cannot access as a guest:

  • Temp Songs.  Low resolution MP3's are available for you to download as temporary placeholders to try out in your edits and present to your fellow creatives and clients. Once you get everyone's approval, you come back and get the proper license and high quality 
  • Mixtapes. Create, share, download. With a user account, you can save and organize as many mixtapes as you want. Mixtapes can be shared directly through our site with friends, clients and collaborators any time you’d like. 
  • User History and Saved User Preferences. We'll remember your contact information, your play history, purchase history, all of your mixtapes.
I'd love to pull full credits for my film. What should this look like?

That's pretty awesome of you. Here's what we would suggest as the basics:

"Song Title"

Performed by Artist Name

Courtesy of Marmoset

If you have any questions about credits you always contact support@marmosetmusic.com

Artists

How can I become an artist with Marmoset?

Marmoset is a community of artists, bands and composers with diverse backgrounds and experiences. Our roster is ever evolving, ebbing and flowing with music trends in advertising, film, television and beyond. Please visit www.marmosetmusic.com/submissions to share your music with our A&R team. We listen to every song submission and will reach out if we think your music is a good fit for our current needs.

What is the best way to share my music?

When you visit our submissions page you will be prompted to share links to any streaming platform you use.

How can I become a composer with Marmoset?

Generally speaking, we tend to discover and develop our own talent. But we’re always open to hearing from new people who understand and appreciate our unique sound and approach to things. You can submit your work by visiting www.marmosetmusic.com/submissions. You should include only the best examples of work you have produced, composed, performed, and mixed on your own. Ideally, these would all be videos. Also, tell us about your approach to scoring music to picture and why you are good at it. Tell us who you are as an artist, and why you feel like you’d fit in well with Marmoset. If we think you can hang, we’ll be in touch.

Custom Licenses

The license options on Marmoset's website don’t cover the scope of my project. Now what?

Marmoset’s superpower is crafting a custom music license for any project. Use our Custom License Form to request a quote.

Do you offer music clearances for songs by artists not in your roster?

Yes we do. Our Creative Services Team will dive down the copyrights rabbit hole to find the appropriate people, negotiate on your behalf and deliver the song of your dreams on time and within your budget.

How long does my customized license last?

Because custom licenses are built just for you, you can opt for the perpetual lifespan if that is what your project calls for, or narrow it right down to, say, 6 months if that is the only coverage you need.

Custom Music

Why would I go with custom music over an existing piece of music?

Custom Music is  a more immersive collaboration between you and us. Think of it as a suit being custom tailored to fit your body perfectly. When you give us the opportunity to be inspired by the story you are telling, the music will hit the right notes at the right times and establish the perfect musical narrative for your film.

How does the music production process work?

Most of the time when our clients reach out to us with a new project, they get the ball rolling with a creative brief summarizing some high-level thoughts about the needs and details of their project. This often includes:

  • A synopsis of the emotions and moments that need to be accentuated.
  • References to films and songs that resonate with the project.
  • Background of the story or project.
  • Any available creative assets including scripts, boards, rough cuts, etc.
  • Details about the intended use, timeline, budget, etc.

We always have thoughts and questions to continue the dialog and creative exploration. Once we understand your objective and the needs of your project, we can develop a timeline and ready the horses.

We typically begin composing during post-production. Sometimes we compose music based on broad-strokes direction from our client so an editor has the opportunity to respond to music drafts. Other times, we don’t start writing until after the picture is locked. In this case, our clients are editing to a pre-existing piece of music that half works, and we are entrusted to craft the perfect sound or song. Our work tends to happen more effortlessly when we have the picture locked, but we will always accommodate your specific workflow needs.

What is the turn around time for custom music?

We know production is very fast-paced, and we are committed to helping our clients stay one step ahead. Once we receive your brief, we usually need 3 - 5 business days to work our magic. We are accustomed to our clients’ need for agility and speed, so revisions to the music we create for you can be managed very quickly as well. The golden rule of timelines is: the more of a heads up you give us, the faster we can accommodate your needs.

How many revisions do I get?

In most cases, revisions are included in the overall fee. Generally, we are accustomed to doing up to 2 or 3 rounds of revisions. But at the end of the day, we are in it to win it, and we won’t settle for anything less than the perfect song.

Can you custom score a song that sounds like [this song] by [famous so-and-so] that I can't afford but really want?

The short answer is no. We are proud of our ability to identify and explore the "vibe" or "sentiment" of a song, and to find ways to create an emotional experience that serves your project well. But, when we do this we do so in a way that is unique and is always 100% original. We believe in supporting all types of artists and embracing their uniqueness. As such, we cannot allow anything that is questionably close to a reference song.

Music Search and Licensing Platform

How do I ensure I am purchasing the right license for my project?

When considering which license is the best fit for your project, we recommend looking at the end user/client of your project and what they need in terms of license coverage. While you may be the one purchasing the license, you also need to ensure it will cover the person and/or organization that the film is for, and how they will use and distribute it. For instance, while you may not be receiving any compensation for the film itself, it could actually still require a Small Business License for the end client. To help you find the best fit, continue reading below for a highlight of the Permitted and Non-Permitted uses of each standard license type, or check out our legal page.

What is an Independent Film License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work" as defined in the attached Standard Terms and Conditions) for the creation of an independent film or trailer, outside of a formal film studio system, either short or feature length.

Non-Permitted Content: The creation of any film being funded and/or released by a formal film studio, or any commercial use relating to a business, non-profit, product or service. Total project budget may not exceed $200,000 USD.

# of Uses: Single (1) use

Usage: Film Festival, Unpaid Web

Lifespan: Perpetual

Notes: If your film should be picked up for distribution, or shown outside of the confines of a film festival, please contact creative@marmosetmusic.com.

What is a Small Business License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work" as defined in the attached Standard Terms and Conditions) for the creation of an audiovisual work or photo slideshow on behalf of a client or agency, either for advertising, company highlights, award show, or reel purposes

Non-Permitted Content: Does not apply to end clients exceeding [the tier sizes outlined below].

# of Uses: Single (1) video use, not including cutdowns/edits/lifts/versions

Usage: Unpaid Worldwide Web (excludes ad supported content and paid subscription video services)

Lifespan: Perpetual
Notes: For usage that falls outside the terms described in the terms above please reach out to creative@marmosetmusic.com

Cost:

1 - 20 employees: $249.00

21 - 50 employees: $499.00

51 - 100 employees: $699.00

101 - 250 employees: $999.00

What is a Non-Profit License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) for the creation of an audiovisual work or photo slideshow that highlights a registered non-profit organization or it’s initiatives and services.  A company is considered a Non-Profit only if it is registered with the government as an eligible and official Non-Profit Organization. In the U.S.A., for example, a Non-Profit is designated by the IRS as a 501(c).

Non-Permitted Content: End client cannot be a person or organization engaged in for profit business. Video content may not contain any product advertisements or endorsements.

# of Uses: Single (1) video use, not including cutdowns/edits/lifts/versions

Usage: Unpaid Worldwide Web (excludes ad supported content and paid subscription video services)

Lifespan: Perpetual

Cost:

1 - 20 employees: $150.00

21 - 50 employees: $250.00

51 - 100 employees: $350.00

101 - 250 employees: $500.00

What is a Wedding License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) for the creation of a film or photo slideshow that covers the wedding day or similar event, for that couples' use.

Non-Permitted Content: This license does not cover promotional films or advertisements for a businesses related to weddings (e.g. event designer, a venue, the florist, photographer or videographer).

# of Uses: Single (1) video use, not including cutdowns/edits/lifts/versions

Usage: Hardcopy and Unpaid Worldwide Web (excludes ad supported content and paid subscription video services)

What is a Content Creator License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) for the creation of an audiovisual work for individual, personal use only.

Non-Permitted Content: May not be used in conjunction with business owned or operated accounts, paid, promoted or sponsored media, or other revenue generating entities.

# of Uses: Single (1) video use, not including cutdowns/edits/lifts/versions

Usage: Unpaid Worldwide Web (excludes ad supported content and paid subscription video services

Lifespan: Perpetual

Notes: This license does permit the monetization of videos, however it excludes brand sponsorships or branding.

Cost: $69 USD

Revenue Generating Content License: $99
Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) for the creation of an audiovisual work for a sponsored channel or product.

# of Uses: Single (1) video use, not including cutdowns/edits/lifts/version

Usage: Unpaid Worldwide Web (excludes ad supported content and paid subscription video services)

What is an Event License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work" as defined in the attached Standard Terms and Conditions) for the creation of an audiovisual work or photo slideshow for use within a live "performance", to be shown on a single (1) day.

Non-Permitted Content: Does not apply to end clients or organizations exceeding [the tier sizes outlined below]. Distribution is limited to live/event usage, does not include any live streaming or other Web/Digital distribution.

# of Uses: Single (1) video use, not including cutdowns/edits/lifts/versions

Usage: Live/Event (excludes award shows)

Lifespan: Single (1) Day

Notes: For usage that falls outside the terms described in the terms above please reach out to creative@marmosetmusic.com

Cost:

1 - 20 employees: $49.00

21 - 50 employees: $99.00

51 - 100 employees: $149.00

101 - 250 employees: $199.00

What is an Independent Podcast License?

Permitted Content: You are an individual or team, not part of a content studio, wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) to use within an audio only Podcast.

Non-Permitted Content: Not for use within sponsored or branded Podcasts, or podcasts created by a studio or firm.
Usage: Podcast (excluding paid/subscription digital services or downloads)
Term: Perpetual
Single Use
# of Uses: Single (1) video use within One (1) audio only "podcast"

Cost: $49
Series Use
# of Uses: Any number of episodes pertaining to one particular, identifiable podcast in a twelve month period
Cost: $99

What is a Studio Podcast License?

Permitted Content: You are an individual or team part of a content studio, wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) to use within an audio only Podcast.

Non-Permitted Content: Not for use within sponsored or branded Podcasts, or podcasts created by a content studio employing more than 100 people.

Cost: $79
Series Use
# of Uses: Any number of episodes pertaining to one particular, identifiable podcast in a twelve month period
Cost: $249

What is a Student License?

Permitted Content: You are an individual wishing to license one master recording and composition embodied therein ("Musical Work", as defined in the attached Standard Terms and Conditions) for the creation of student film or an audiovisual project.

Non-Permitted Content: Not for use by educational entities for promotional use. Does not include Film Festival distribution (please reach out for a quote).
# of Uses: Single (1) video use, not including cutdowns/edits/lifts/versions

Usage: Unpaid Worldwide Web (excludes ad supported content and paid subscription video services), Educational Exhibition 

What does each distribution format cover?

Hard Copy: The film can be distributed via DVD, CD, or Portable Drive.

Worldwide Web / Internet / Online: Feel free to post your video on your website, blog, Vimeo, YouTube, Facebook, etc. This does not include any form of Paid media (e.g. sponsored posts, YouTube pre-roll, ads on streaming services, etc.).

Film Festival Screening: Your film can be viewed within a Film Festival environment. Distribution to any viewings outside of the Film Festival would require a custom license.

What if my video gets flagged by Vimeo or YouTube for copyright reasons?

Copyright Match is a newer system that uses fingerprinting technology to detect copyrighted material within public videos uploaded to the website. 

If flagged, Vimeo/YouTube initiates an appeal process to ensure that the copyrighted music is legally licensed by the user. Overall, the appeal process will look something like this:

Vimeo

  • Vimeo will ask you to prove that you have permission to use the song via their appeals process, which appears as an onsite message and an email.
  • You will then have the option to provide proof of licensing the music, delete the video if you don't have proof, or appeal for a Fair Use Claim if you think it meets the guidelines. You can find more information on the Fair Use Guidelines by going to Vimeo's help page.
  • The appeal will be reviewed within the next few days. During the review period, your video will be put back online. Assuming the appeal is granted, you'll be all set.
  • If your video ends up being flagged by Vimeo, the solution can be simple. Each time you purchase a license to a song out of the Marmoset catalog, you will receive a Unique Order ID Number. Save this number. If your video is flagged, be sure to enter the ID number during the appeals process. After that, you should be home free.

YouTube

  • A claim can originate from Marmoset for music that is improperly licensed or online past the term of the license. This copyright notice / takedown claim is only removed after the song has been properly licensed.
  • You may receive a copyright claim from Youtube that allows either Marmoset or the artist to monetize the video. Not to worry, these claims do not count against copyright violations with Youtube. If the claimant on the video is "Quarterlab on behalf of Marmoset" you can email support@quarterlab.com with your Order ID to have the claim removed within a few hours. Many artists that Marmoset represents retain the right to monetize their music on YouTube and not every claim can be removed. Reach out to support@marmosetmusic.com if you have any questions.
  • We recommend uploading videos in private / unlisted view a few hours before release to allow any claims to appear, and reach out if they need to be removed.

If you ever have any trouble with your order ID number, or any questions about the process, you can always get in touch with us at support@marmosetmusic.com

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